Returns & Exchanges
At Adour.pk, we strive to ensure your complete satisfaction with every fashion piece you purchase. If you are not entirely happy with your order, we offer a hassle-free 7-day return and exchange policy to keep your wardrobe perfect.
Initiate Your Request
Contact our customer support team via email or WhatsApp within 7 days of delivery, providing your order number and the reason for return.
Quality Inspection
Ensure the items are unworn, unwashed, and have all original Adour tags attached in their original packaging for a successful return process.
Ship the Items
Once your request is approved, securely pack the products and ship them back to our warehouse using a reliable courier service of your choice.
Refund or Exchange
After we receive and inspect the returned items, we will process your exchange or issue a store credit/refund within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing